Refund & Exchange Policy

Return Policy  
The Holidays Are Coming, PLEASE Make Sure Your Packages Are Being Delivered To A Safe Location Unfortunately We Are Not Responsible For Replacing Stolen/Lost  Packages. 

DOMESTIC SHIPPING POLICY

All orders that are in stock will ship within 5-7 business days once order is approved.
This does not include preorders. 
Orders are not shipped on weekends or holidays.
Shipping charges for your order will be calculated and displayed at checkout.
call CUSTOMER SUPPORT: 615-485-2891
Shipment 
Estimated delivery time
Estimated Shipment cost
Standard item
5-7 business days
9.00
Heavy or Multiple items 
5-7 business days
$15.00
Overnight 
1-2 business days
Prices Vary Depending On Order Date And Postal Service 
* Free Shipping(5-7 business days) is only available for orders $200 and up.

INTERNATIONAL SHIPPING POLICY

We do offer international shipping outside of the U.S. All orders are also processed within 48 business hours of the order date. If Item is in stock and is not  a preorder it ships within 5 business days. Orders are not shipped on weekends. Shipping charges will vary depending on the designated location of your order.

EXCHANGE POLICY

WE HAVE AN EXCHANGE ONLY POLICY 

Please read below on how to process an exchange.
For A Complete And Successful Exchange: Please email me LaTrivia@DivaWithinBoutique.com
  
**ALL SALE ITEMS AND BODYSUITS ARE FINAL SALE.**
NO REFUNDS.  Exchanges can be made for UNWORN clothing within (5) days after you've received the item. Any items that are sent back for exchange have to be in new condition (smoke free, unworn, no stains, etc.).
Here are our Guidelines for Exchanges:
  • The purchaser will be responsible for shipping costs associated with the return items. 
  • Purchaser MUST MAKE A PAYPAL PAYMENT OF $9.00 (to paypal.me/LaTriviaG) to cover shipping costs for us to ship your exchange item.  ALL SALE ITEMS ARE FINAL SALE.
  • We are not responsible for any additional shipping costs.
  • When you send your exchange back please provide a note stating the "In Stock" item you would like in exchange, along with a contact number.
  • No exchanges will be processed if the exchange fee hasn't been made and a note (as described above) is not included.
  • The $9 fee is to cover the shipping of your new exchanged item.